Social service providers and the University as a Higher Education and Research Authority will form a Joint Competence Center for the development of next-generation social care services. Social care institutions will contribute to the role of social services experts who can identify needs, provide services and, at the same time, evaluate the quality of these services. Klaipeda University will contribute as a technology developer creating new ICT solutions. The competences and best practices of these institutions will be transmitted through methodological training for social service providers and training institutions for the elderly and people with disabilities. Experience exchange and capacity building will be implemented through the development of joint services and the promotion of new solutions that reduce social exclusion within the scope of the Program. The project will include target groups: social workers, nursing homes, students and carers. Created social services and social inclusion activities will promote their integration across the border, ensuring better accessibility and efficiency.

The project team will conduct a regular exchange of knowledge through meetings, training and skills development activities that will improve joint development plans and their dissemination in the region. Questionnaires will be used for training and meetings, which will include all target groups in the decision-making process. It will be used as a modern tool to increase the efficiency and transparency of the proposed social services. Throughout the project, the Joint Competence Center will bring together the knowledge needed to develop the tools and services needed to address the problem of social exclusion, integrating intelligent solutions into the daily lives of people with a disadvantage. The Center is open to sharing good practices and knowledge with other organizations, providing innovative tools for social service providers.

One of the key tools for exchanging knowledge will be training. Training materials will be created. After the creation and evaluation of new services and pilot implementation, new knowledge will be presented to target groups. All 3 training sessions will be organized to promote the activities and outcomes among the target groups: to assess the importance of e-services in reducing social exclusion among the elderly, to promote research and development, to develop new health and social care services, to train medical personnel to use the tools developed, to teach students to use new ICT tools to create future learning outcomes.

Training topics:

  1. Creation of new generation of social service tools with improved accessibility.
  2. Empowerment of professionals in social inclusion services in the newly created Joint Competence Center.
  3. Developing methods and ICT solutions for better access to social services.